Head of Digital and Data Operations
As Head of Digital and Data Operations at Pro Touch, he leads the strategy, development and delivery of the digital and data solutions that underpin the company's mission and maximise its impact. He oversees digital operations, data management and insight generation, turning information into actionable intelligence that improves service delivery, strengthens community engagement and drives better outcomes for the people Pro Touch serves.
A core part of his role is monitoring and evaluation — designing the frameworks that track performance, analysing programme data and measuring impact to demonstrate the difference Pro Touch makes and to guide evidence-based decisions across the organisation.
He is responsible for ensuring all digital and data activity is managed responsibly and in full compliance with UK GDPR and data protection law — embedding robust data governance, privacy-by-design and ethical data practice throughout. He also leads on digital systems, security and the day-to-day operations that keep the organisation running efficiently.
Working closely with internal teams, funders and partners, he aligns digital innovation with Pro Touch's values, operational needs and long-term sustainability — enabling the organisation to use data and technology effectively, securely and transparently.
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