Onboarding & Operations Lead

Vicky joined Pro Touch in 2022, starting as a staff member working closely with children in Barnet. Her role involved directly supporting children's activities and ensuring a safe, engaging environment for them to thrive in the camp. After gaining valuable hands-on experience, she transitioned into an office-based role, where her responsibilities expanded significantly.

Currently, Vicky oversees staff recruitment, ensuring the organisation attracts individuals aligned with its values of dedication and community care. She also manages the coordination of supplies and resources for the Holiday Activities and Food (HAF) programme, which provides enriching experiences and essential support to families in need. In this capacity, she collaborates closely with various suppliers to ensure smooth delivery and operational efficiency.

In addition to these responsibilities, Vicky is actively involved in organising staff induction programmes, ensuring new team members are equipped with the knowledge and tools to succeed. She also serves as the first point of contact between staff and the executive team, ensuring effective communication and addressing any concerns or needs that may arise.

Alongside her work at Pro Touch, Vicky is pursuing a degree in medicine at the University of Cambridge. This academic commitment gives her a unique perspective on healthcare and community support, which she strives to integrate into her role, bringing a compassionate and informed approach to the work she does.